How To Ask For Reviews ~ FREE GUIDE

Asking for reviews can be daunting, but did you know it can be your most powerful tool for business growth? Plus, it’s surprisingly easy to do!

There are many reasons why customer reviews are so important, and it can vary depending on your business or industry. 

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So, why are reviews important?

1.      Helps build reputation.

2.      Promotes brand credibility.

3.      Expands your business reach.

4.      Increases customer acquisition and retention.

5.      Improves search engine listings.

6.      Indicates what’s going well (and what’s not).

7.      Has a clear impact on sales.

How to ask for a review

In person and/or over the phone

More often than not, you will need to strike up a conversation that will provide an opportunity for your customer to provide feedback.

Email

Emails are a great way to reach out to clients and personalise a request for feedback.

Website

Utilising webforms on your website is an effective way to encourage reviews and feedback, especially for customers who may not use or be accustomed to social media, or find other platforms like Google challenging to navigate.

 If webforms are an option you’re considering, we recommend keeping them short, sweet and simple and allowing a free-text space where the reviewer can share their thoughts.

 
‘Thank you’ cards

Cards are a nice way to acknowledge recurring customers, as well as thanking them for their continued support. They can be given in person or through the mail and are a great way to utilise QR codes that scan to a live link leading to your preferred feedback/reviews platform.

‘Thank you’ cards are also great for businesses that sell products online. Placing a card in an order can entice customers to leave a review. In some instances, you can include a discount code as an incentive.

 
QR Codes

QR codes are easily accessible and are instantaneous. They work amazingly on printed materials. Think of posters, flyers, brochures, catalogues – and more! They can be placed on shop windows, countertops, and business cards too.

Using QR codes on your marketing materials or in-store offers customers a quick way to provide a review. 

We hope you find value in the tips shared here and utilise the complimentary guide to embark on your journey towards gaining more reviews!

Ready to make waves with your reviews?

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